CPS Local Perm Admin Asst
Texas Department of Family and Protective Services
Humble, TX 77396
$2,481.75 - $3,404.91 a month
Description
CPS Local Perm Admin Asst
The position provides administrative support to unit supervisor and staff. The position interacts routinely with Texas Department of Family and Protective Services staff and the general public.
- Performs data entry into IMPACT and other electronic programs and systems.
- Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.
- Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit. Functions as the unit timekeeper and will process purchase orders as directed.
- Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and files related documents.
- Provides program and agency information and/or makes referrals to other community resources.
- Monitors and processes LPS referrals received in a Universal and I See You Mailboxes daily.
- Monitors and processes transportation and visitation requests received in a Universal and I See You Mailbox daily.
- Works collaboratively with Administrative Assistances, Human Services Technicians, Caseworkers, Management and staff.
- Greets visitors, responds to general questions, and directs callers to proper location.
- Performs other duties as assigned and required to maintain unit operations.
- Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
- Attends work regularly in accordance with agency leave policy.
- Knowledge of computers.
- Skill in using Microsoft Works or Windows environment.
- Skill in working in an office supporting several staff members.
- Ability to effectively handle multiple assignments in a dynamic environment.
Initial Screening Criteria:
- Graduation from high school or equivalent
- One year full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience.
- Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience
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Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.
Applicants selected for hire must pass a background check and if applicable a driver’s record check.
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.