Human Services Technician
Texas Department of Family and Protective Services
Houston, TX 77036
$2,694.33 - $3,946.25 a month
Description
Human Services Technician
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- Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
- Observes and/or supervises parent and child visits.
- Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
- Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
- Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
- Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
- Attends work regularly in accordance with agency leave policy.
- Knowledge of Child Protective Services
- Knowledge of community resources
- Ability to communicate effectively verbally and in writing.
- Ability to follow instructions.
- Ability to get work effectively with others.
- Ability to effectively supervise children of various ages.
- Ability to operate a personal computer, several software packages, and basic office equipment.
- Ability to work in an office supporting several staff members.
- Graduation from high school or equivalent.
- One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience.
- Thirty semester hours from an accredited college or university.
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Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.
Applicants selected for hire must pass a background check and if applicable a driver’s record check.
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Nearest Major Market: Houston