Intake and Adoption Specialist
City of Sugar Land
Sugar Land, TX 77479
$21.49 - $24.71 an hour
Description
JOB
The City of Sugar Land is seeking a full-time Intake and Adoption Specialist in the Animal Services Department. Why Should You Join Our Team? Our trailblazing culture focuses on our employees, our citizens and the services we provide to our community. We are a data-driven and innovative full-service municipality located approximately 20 miles southwest of downtown Houston that invests in our team and offers real opportunities for career growth. We pay our Intake and Adoption Specialist a starting salary of $44,699 – $51,396 depending on your qualifications and experience. We also offer great benefits and perks available on your first day of employment, including: City-subsidized health benefits; life and disability insurance; a variety of voluntary benefits; a robust pension plan with TMRS to set you up for a fulfilling retirement; a down-to-earth casual environment and dress code; and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion. Benefits At-A-Glance: City-subsidized Medical and Dental Insurance with a variety of plan options;City-paid Basic Life Insurance @ 1x your annual salary and Long-term Disability;Voluntary Vision, Supplemental Life Coverage (for you and your family), Aflac indemnity plans such as Accident, Cancer, Hospitalization and Critical Illness, Short Term Disability and pre-paid legal benefits through Legal Shield; 9 paid holidays and up to 3 floating holidays to use at your discretion; A generous vacation package with accruals starting on day 1; Paid sick leave; Paid Parental Leave;A robust pension plan with TMRS includes your 7% contribution with 2:1 match by the City; You won’t contribute to Social Security, but you can further your retirement income by contributing to a Deferred Compensation (457b) plan; Longevity pay for each month of service after your first 13 months of employment;On-site Wellness facilities and programming (mind, body spirit & financial preparedness); andAccess to multiple mental health benefits and resources, including a robust EAP… If we have your attention… Please. Continue. Reading!Our City Mission: WE ARE TRAILBLAZERS! Relentless in Our Pursuit of Good so that Our Employees, Residents, and Businesses Can Enjoy a Life Better than They Can Even Imagine.Our Employee Values: Our values ignite passion, drive, and a sense of purpose, fostering a thriving and successful organizational culture!We follow the BLAZE Values: Bold: We encourage each other to be bold in our ideas, decisions, and actions. We embrace innovation and take risks to drive progress.Loyal: We are loyal to each other, the City and our Mission and Vision. We support each other to foster a cohesive and collaborative work environment. We celebrate our successes and address the challenges facing us, together.Adaptable: We are resilient because we adapt to changing landscapes and market dynamics. We are flexible and understand the need for work-life balance. We embrace new technologies and evolving trends.Zealous: We are committed to excellence in all endeavors. We encourage each other to strive for the highest standards of public service, quality, and performance. We hold ourselves, and each other, accountable for our words and actions.Empowered: We are empowered with the necessary resources, opportunities, and responsibilities to excel in our roles. We seek out opportunities for development and growth, and help others do the same. We are inclusive, we embrace our differences and recognize the strength that comes from different perspectives and experiences. We are TrailBLAZErs!About the City of Sugar LandThe City of Sugar Land, a municipality with a population of 111,026, provides the highest quality of affordable services to meet the needs of its residents. And our citizens agree—the most recent Citizen Satisfaction Survey told us that 95% of our residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is, but we look to the future and work hard to make our community and the world better than we can even imagine. We have an informal work environment but are serious about what we do. We believe that happy, diverse and talented employees add value to the City. We do our best to hire friendly, professional people who work hard and play well with others. We also promote a healthy work-life balance and personal development.
EXAMPLE OF DUTIES
Are we the right fit for YOU? Ask yourself: Do you enjoy working with people? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Do you embrace change? Do you enjoy working in a professional AND casual environment? Are you an advocate of team-work? If so, please consider applying for the Intake and Adoption Specialist position today! As a Intake and Adoption Specialist, you will: Provides a welcoming environment and greets guests as they arrive at the shelter. Communicates with guests in a professional and courteous manner. Screen potential animal intakes and direct out of jurisdiction residents and animals to the appropriate resources. Coordinates, schedules and reviews adoption applications and counsel potential adopters regarding animal behavior and transitioning from shelter to residential environments.Counsel potential adopters on the shelter’s sleepover program and resources in case of illness or injury to the animal. Maintain accurate records of animals on sleepovers and follow up within the appropriate timeframe to schedule adoption or return of the animal.Receives, reviews and verifies documents for accuracy including identification, proof of residence, vaccination and other records.Communicate with lost pet owners as needed to help reunite animal and owner for over-the-counter intake. Receives cash, checks and credit card payments for adoptions, donations and impound fees. Enter in both Chameleon and Tyler Cashiering to ensure accurate records. Settle credit card machine timely to ensure accurate reconciliations by Accounting. Maintain accurate change drawer and document in quarterly counts by Accounting staff.Regular and timely attendance is an essential function of this position.Required to work as an essential employee before, during and after an emergency or disaster, whether natural or acts of war.Performs other duties and responsibilities as assigned by Manager or his/her designee.
SUPPLEMENTAL INFORMATION
The citizens of Sugar Land depend on City employees before, during and after an emergency or disaster to provide or restore essential public services for the health, safety and quality of life for our community. In the event of a wide scale emergency that could impact our community, all employees must be ready to assist in managing the crisis and will be considered essential for the continuity of governmental operations.Our success is achieved by the courage to do things differently and accept that failure will occur on the path to innovation.The City of Sugar Land is an equal Opportunity employer.
The City of Sugar Land is seeking a full-time Intake and Adoption Specialist in the Animal Services Department. Why Should You Join Our Team? Our trailblazing culture focuses on our employees, our citizens and the services we provide to our community. We are a data-driven and innovative full-service municipality located approximately 20 miles southwest of downtown Houston that invests in our team and offers real opportunities for career growth. We pay our Intake and Adoption Specialist a starting salary of $44,699 – $51,396 depending on your qualifications and experience. We also offer great benefits and perks available on your first day of employment, including: City-subsidized health benefits; life and disability insurance; a variety of voluntary benefits; a robust pension plan with TMRS to set you up for a fulfilling retirement; a down-to-earth casual environment and dress code; and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion. Benefits At-A-Glance: City-subsidized Medical and Dental Insurance with a variety of plan options;City-paid Basic Life Insurance @ 1x your annual salary and Long-term Disability;Voluntary Vision, Supplemental Life Coverage (for you and your family), Aflac indemnity plans such as Accident, Cancer, Hospitalization and Critical Illness, Short Term Disability and pre-paid legal benefits through Legal Shield; 9 paid holidays and up to 3 floating holidays to use at your discretion; A generous vacation package with accruals starting on day 1; Paid sick leave; Paid Parental Leave;A robust pension plan with TMRS includes your 7% contribution with 2:1 match by the City; You won’t contribute to Social Security, but you can further your retirement income by contributing to a Deferred Compensation (457b) plan; Longevity pay for each month of service after your first 13 months of employment;On-site Wellness facilities and programming (mind, body spirit & financial preparedness); andAccess to multiple mental health benefits and resources, including a robust EAP… If we have your attention… Please. Continue. Reading!Our City Mission: WE ARE TRAILBLAZERS! Relentless in Our Pursuit of Good so that Our Employees, Residents, and Businesses Can Enjoy a Life Better than They Can Even Imagine.Our Employee Values: Our values ignite passion, drive, and a sense of purpose, fostering a thriving and successful organizational culture!We follow the BLAZE Values: Bold: We encourage each other to be bold in our ideas, decisions, and actions. We embrace innovation and take risks to drive progress.Loyal: We are loyal to each other, the City and our Mission and Vision. We support each other to foster a cohesive and collaborative work environment. We celebrate our successes and address the challenges facing us, together.Adaptable: We are resilient because we adapt to changing landscapes and market dynamics. We are flexible and understand the need for work-life balance. We embrace new technologies and evolving trends.Zealous: We are committed to excellence in all endeavors. We encourage each other to strive for the highest standards of public service, quality, and performance. We hold ourselves, and each other, accountable for our words and actions.Empowered: We are empowered with the necessary resources, opportunities, and responsibilities to excel in our roles. We seek out opportunities for development and growth, and help others do the same. We are inclusive, we embrace our differences and recognize the strength that comes from different perspectives and experiences. We are TrailBLAZErs!About the City of Sugar LandThe City of Sugar Land, a municipality with a population of 111,026, provides the highest quality of affordable services to meet the needs of its residents. And our citizens agree—the most recent Citizen Satisfaction Survey told us that 95% of our residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is, but we look to the future and work hard to make our community and the world better than we can even imagine. We have an informal work environment but are serious about what we do. We believe that happy, diverse and talented employees add value to the City. We do our best to hire friendly, professional people who work hard and play well with others. We also promote a healthy work-life balance and personal development.
EXAMPLE OF DUTIES
Are we the right fit for YOU? Ask yourself: Do you enjoy working with people? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Do you embrace change? Do you enjoy working in a professional AND casual environment? Are you an advocate of team-work? If so, please consider applying for the Intake and Adoption Specialist position today! As a Intake and Adoption Specialist, you will: Provides a welcoming environment and greets guests as they arrive at the shelter. Communicates with guests in a professional and courteous manner. Screen potential animal intakes and direct out of jurisdiction residents and animals to the appropriate resources. Coordinates, schedules and reviews adoption applications and counsel potential adopters regarding animal behavior and transitioning from shelter to residential environments.Counsel potential adopters on the shelter’s sleepover program and resources in case of illness or injury to the animal. Maintain accurate records of animals on sleepovers and follow up within the appropriate timeframe to schedule adoption or return of the animal.Receives, reviews and verifies documents for accuracy including identification, proof of residence, vaccination and other records.Communicate with lost pet owners as needed to help reunite animal and owner for over-the-counter intake. Receives cash, checks and credit card payments for adoptions, donations and impound fees. Enter in both Chameleon and Tyler Cashiering to ensure accurate records. Settle credit card machine timely to ensure accurate reconciliations by Accounting. Maintain accurate change drawer and document in quarterly counts by Accounting staff.Regular and timely attendance is an essential function of this position.Required to work as an essential employee before, during and after an emergency or disaster, whether natural or acts of war.Performs other duties and responsibilities as assigned by Manager or his/her designee.
SUPPLEMENTAL INFORMATION
The citizens of Sugar Land depend on City employees before, during and after an emergency or disaster to provide or restore essential public services for the health, safety and quality of life for our community. In the event of a wide scale emergency that could impact our community, all employees must be ready to assist in managing the crisis and will be considered essential for the continuity of governmental operations.Our success is achieved by the courage to do things differently and accept that failure will occur on the path to innovation.The City of Sugar Land is an equal Opportunity employer.