Auto Special Services Deputy Specialist
Harris County
Houston, TX 77002
$20 an hour
Description
Position Description
Job Summary:
The Harris County Tax Assessor-Collector’s Office is seeking an Auto Special Services Deputy Specialist. This is a customer service role, responsible for processing vehicle titles and registrations, as well as managing tasks related to rejections, special plates, and disabled applications. This role also involves compiling reports and reconciling fees to ensure the accurate closeout of transactions.
About the Tax Assessor-Collector
The Harris County Tax Assessor-Collector’s Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government, handling various financial and administrative tasks, including:
Job Duties and Responsibilities:
About the Tax Assessor-Collector
The Harris County Tax Assessor-Collector’s Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government, handling various financial and administrative tasks, including:
Job Duties and Responsibilities:
- Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities.
- Manage commercial and residential vehicle registration, issue license plates, and handle vehicle title transfers, including the collection of associated fees.
- Oversee voter registration within the county, issue voter registration certificates, and maintain an accurate voter registration roll.
- Collecting certain fees, fines, and revenues related to permits or state mandates, depending on the county’s needs.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Requirements
Education and Experience:
- High school diploma or GED equivalent from an accredited institution within the U.S.
- Must have current auto experience within the Tax Office
- Minimum of (6) month of customer service experience to include cash handling from retail, banking, or similarly situated operations environment
- Minimum typing speed of 30 wpm
Knowledge, Skills & Abilities:
-
Error Detection and Report Review: Demonstrates exceptional attention to detail in reviewing reports, ensuring accuracy and
identifying discrepancies or errors. This skill is vital for maintaining the integrity and reliability of critical business data. - Time Management and Prioritization: Exhibits strong time management skills, effectively prioritizing tasks to meet deadlines and maximize productivity. This ability ensures efficient workflows and the ability to adapt to changing demands without compromising quality.
- Cash Handling and Financial Accuracy: Ensures precise handling of cash transactions, safeguarding company resources and minimizing financial discrepancies. Expertise in cash handling is crucial for maintaining financial integrity and operational accuracy.
-
Customer Service: Delivers outstanding customer service by addressing inquiries and resolving issues with professionalism
and empathy. Strong communication skills and a customer-focused approach enhance satisfaction, loyalty, and business reputation. - Fraud detection: Possesses a fundamental understanding of fraud prevention techniques and documentation authentication processes, with the ability to identify potentially fraudulent activities and verify the authenticity of documents to ensure compliance with company policies and industry standards.
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Preferences
Education & Experience:
- Minimum of (6) months of auto experience within the Tax Office AND successful completion of formal auto training
General Information
Work Environment and Physical Demands:
- Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level some physical effort required, which may involve long periods of standing, walking, bending, reaching, stretching, climbing, lifting up to 50 lbs. or similar activities (e.g.., filing, delivering, sorting)
- Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems
- A frequent volume of work and deadlines impose strain on a routine basis
- Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination)
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
Position Type and Typical Hours of Work:
- This is a full-time position with the typical work hours of Monday-Friday from 8 AM to 5 PM.
- Occasional weekends, holidays, and overtime may be required based on the specific needs and demands of the department.
Work Location
- 1001 Preston St. Houston, TX 77002
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
HARRIS COUNTY EMPLOYEE BENEFITS
Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Wellness Plan
- Life Insurance
- Long-Term Disability (LTD) Insurance
- Employee Assistance Program (EAP)
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
Paid Time Off (PTO)
- Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
- Eleven (11) County-observed holidays
- One (1) floating holiday per year
- Paid Parental Leave
- Sick Leave
Retirement Savings Benefit
- 457 Deferred Compensation Plan
The following benefits are available to Harris County employees in full-time and select part-time positions:
- Professional learning & development opportunities
- Retirement pension (TCDRS defined benefit plan)
- Flexible work schedule*
- METRO RideSponsor Program*
- Participation may vary by department.
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
www.benefitsathctx.com