Data & Performance Strategist
City of Sugar Land, TX
Sugar Land, TX 77478
$71,926 a year
Description
Position Description
The City of Sugar Land Fire Department is seeking a driven, analytical professional with a passion for public service and a commitment to excellence to serve as the Data & Performance Strategist. This position plays a vital role in supporting resource allocation, optimizing service delivery, and driving organizational growth through data-informed decision-making. The successful candidate will serve as the department’s subject matter expert for insightful analytics, performance metrics, and applied data strategy. The role involves close collaboration with all divisions of the Fire Department—Operations, Community Risk Reduction, and Administration—as well as with key stakeholders across the City to align initiatives, share insights, and advance citywide performance goals. A strong technical foundation is important, but what sets the ideal candidate apart is the ability to think critically, communicate clearly, and lead with initiative.
The strategist will work alongside leadership to identify key trends, improve internal decision-making, and shape how the department measures and tells its story. This position is deeply involved in strategic planning, performance analysis, and operational reporting, with a focus on clarity, consistency, and actionable insight. A high level of professionalism and independent judgment is essential, as this role regularly advises senior leadership. More than a data role, this is an opportunity to directly influence how one of the region’s most respected fire departments grows, leads, and serves.
Why Should You Join Our Team?
Our trailblazing culture focuses on our employees, our citizens and the services we provide to our community. We are a data-driven and innovative full-service municipality located approximately 20 miles southwest of downtown Houston that invests in our team and offers real opportunities for career growth. We pay our Data & Performance Strategist a starting salary of $71,926 – $82,714 depending on your qualifications and experience. We also offer great benefits and perks available on your first day of employment, including: City-subsidized health benefits; life and disability insurance; a variety of voluntary benefits; a robust pension plan with TMRS to set you up for a fulfilling retirement; flexible schedules and work from home opportunities; a down-to-earth casual environment and dress code; and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion. You can even bring your dog and/or cat to work if they have a solid understanding of office decorum.
Benefits At-A-Glance:
- City-subsidized Medical and Dental Insurance with a variety of plan options;
- City-paid Basic Life Insurance @ 1x your annual salary and Long-term Disability;
- Voluntary Vision, Supplemental Life Coverage (for you and your family), Aflac indemnity plans such as Accident, Cancer, Hospitalization and Critical Illness, Short Term Disability and pre-paid legal benefits through Legal Shield;
- 9 paid holidays and up to 3 floating holidays to use at your discretion;
- A generous vacation package with accruals starting on day 1;
- Paid sick leave;
- Paid Parental Leave;
- A robust pension plan with TMRS includes your 7% contribution with 2:1 match by the City;
- You won’t contribute to Social Security, but you can further your retirement income by contributing to a Deferred Compensation (457b) plan;
- Longevity pay for each month of service after your first 13 months of employment;
- On-site Wellness facilities and programming (mind, body spirit & financial preparedness); and
- Access to multiple mental health benefits and resources, including a robust EAP
If we have your attention… Please. Continue. Reading!
Our City Mission: WE ARE TRAILBLAZERS!Relentless in Our Pursuit of Good so that Our Employees, Residents, and Businesses Can Enjoy a Life Better than They Can Even Imagine.
Our Employee Values: Our values ignite passion, drive, and a sense of purpose, fostering a thriving and successful organizational culture!
We follow the BLAZE Values:
Bold: We encourage each other to be bold in our ideas, decisions, and actions. We embrace innovation and take risks to drive progress.
Loyal: We are loyal to each other, the City and our Mission and Vision. We support each other to foster a cohesive and collaborative work environment. We celebrate our successes and address the challenges facing us, together.
Adaptable: We are resilient because we adapt to changing landscapes and market dynamics. We are flexible and understand the need for work-life balance. We embrace new technologies and evolving trends.
Zealous: We are committed to excellence in all endeavors. We encourage each other to strive for the highest standards of public service, quality, and performance. We hold ourselves, and each other, accountable for our words and actions.
Empowered: We are empowered with the necessary resources, opportunities, and responsibilities to excel in our roles. We seek out opportunities for development and growth, and help others do the same. We are inclusive, we embrace our differences and recognize the strength that comes from different perspectives and experiences.
We are TrailBLAZErs!
About the City of Sugar Land
The City of Sugar Land, a municipality with a population of 111,026, provides the highest quality of affordable services to meet the needs of its residents. And our citizens agree—the most recent Citizen Satisfaction Survey told us that 95% of our residents love calling Sugar Land home and 10% say that nothing would make their lives better than it already is, but we look to the future and work hard to make our community and the world better than we can even imagine.
We believe that happy, diverse and talented employees add value to the City. We do our best to hire friendly, professional people who work hard and play well with others. We also promote a healthy work-life balance and personal development.
Summary of Duties
Are we the right fit for YOU?
Ask yourself: Do you enjoy working with people? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Do you embrace change? Do you enjoy working in a professional AND casual environment? Are you an advocate of team-work? If so, please consider applying for Data & Performance Strategist position today!
As the Data & Performance Strategist, you will:
- Develop and implement data-driven strategies: Work closely with department heads and stakeholders to develop strategies that leverage data to improve performance, streamline operations, and deliver better services to residents.
- Conduct data analysis to identify trends, patterns, and insights that support evidence-based decision making. Develop and present reports that communicate data insights and recommendations to key stakeholders.
- Work with department heads to establish performance metrics and KPIs, track progress against targets, and identify opportunities for improvement.
- Manage projects related to data analysis, performance management, and service delivery improvement. Ensure projects are completed on time and within budget.
- Develop and maintain data governance policies and procedures to ensure data quality, security, and privacy.
- Engage with internal and external stakeholders to build partnerships and promote the use of data in decision-making.
- Required to work as an essential employee before, during and after an emergency or disaster, whether natural or acts of war.
- Stay abreast and complies with all City and departmental policies and procedures.
- Perform other job-related duties as directed by the Chief of Fire or his/her designee.
Minimum Qualifications
Formal Education:
- Bachelor's degree in Business Administration, Public Administration, Public Management, Data Management or related field from an accredited school or university.
Related Work Experience:
- Five years of experience in data analysis, performance management, or a related field.
- Municipal experience is a plus.
- An advanced degree or additional relevant work experience resulting in acceptable proficiency levels in the above knowledge, skills and abilities may be substituted in lieu of specific education or exempt-level experience requirements
Training (License and/or Certification):
- Valid Texas Class “C” Driver License
Additional Information
The citizens of Sugar Land depend on City employees before, during and after an emergency or disaster to provide or restore essential public services for the health, safety and quality of life for our community. In the event of a wide scale emergency that could impact our community, all employees must be ready to assist in managing the crisis and will be considered essential for the continuity of governmental operations.
Our success is achieved by the courage to do things differently and accept that failure will occur on the path to innovation.
CITY OF SUGAR LAND's OVERVIEW OF EMPLOYEE BENEFITS
- Texas Municipal Retirement System (TMRS)
- HOLIDAYS
firefighters will receive September 11th, Patriot Day, as a fixed holiday.
- VACATION – Other than Public Safety
3 -10 Years 15 days per year
- VACATION – Public Safety
- SICK LEAVE – Other than Firefighters
- SICK LEAVE – Shift Firefighters
- SICK LEAVE INCENTIVE PROGRAM
- LONGEVITY PAY
- 125 CAFETERIA PLAN
- GROUP HEALTH & DENTAL
- VISION CARE PLAN
- AFLAC PLANS
- BASIC LIFE and AD&D
- LONG TERM DISABILITY
serious injury or sickness whether on or off the job. Benefits will be offset by any payments from SS, Workers Comp and other income offsets.
- SUPPLEMENTAL LIFE and AD&D
- SHORT TERM DISABILITY
- PRE-PAID LEGAL PLAN
- DEFERRED COMPENSATION
and $6,500 for age 50 + catch-up.
- CREDIT UNIONS
- EMPLOYEE ASSISTANCE