EDI & Customer Integration Analyst
NOV Inc.
Houston, TX 77042
Description
We are seeking a detail-oriented and technically proficient EDI & Customer Integration Analyst to support customer onboarding, eInvoicing configurations, and data integration across key procurement platforms and enterprise systems. The ideal candidate will collaborate closely with billing managers, operations, and IT teams to ensure smooth onboarding of customers to portals such as SAP Ariba, GEP Smart, and OpenInvoice, while maintaining accurate price books and data consistency between NOV’s internal applications and external partner systems.
Key Responsibilities:
- Own the end-to-end onboarding process of customers onto eProcurement portals (e.g., SAP Ariba, Smart GEP, OpenInvoice).
- Configure and support eInvoicing flows , ensuring compliance with customer-specific requirements and maintaining seamless invoice submission.
- Work with billing and operations teams to update and maintain price books between NOV internal systems and customer platforms.
- Coordinate with IT to ensure seamless integration between NOV internal systems and customer platforms.
- Manage and troubleshoot electronic invoicing (eInvoicing) setups, including PO and invoice flow, status updates, and error resolutions
- Work with ERP systems like JD Edwards (JDE), OMEGA, and Oracle to align master data and pricing updates with external platforms.
- Collaborate with cross-functional teams to ensure proper data exchange and timely issue resolution for onboarding and invoicing processes.
- Monitor integration and portal transaction health using system dashboards and proactively resolve exceptions or failed transactions.
- Serve as a liaison with customers and third-party platforms to manage certifications, configurations, and communication protocols (e.g., AS2, SFTP).
- Assist in onboarding and updating supplier/vendor profiles as per customer and platform requirements.
- Document processes, SOPs, trading partner requirements, and platform-specific workflows.
- Identify opportunities to optimize and standardize onboarding and integration processes.
Qualifications:
Education:
- Bachelor’s degree in computer science, Information Systems, Supply Chain, or a related field (or equivalent experience).
Experience:
- 3-5+ years of experience in EDI, eInvoicing , or customer integration roles .
- Experience working with platforms like SAP Ariba, GEP Smart, OpenInvoice .
- Familiarity with JDE, OMEGA, or Oracle ERP systems .
- Strong working knowledge of EDI standards (XML, JSON) and communication protocols (AS2, FTP, SFTP).
- Previous involvement in price book management and maintaining catalog consistency across systems.
Skills:
- Strong analytical and troubleshooting skills with a focus on data accuracy and process efficiency.
- Solid understanding of price book structures and billing workflows.
- Excellent cross-functional communication and coordination abilities.
- Ability to manage multiple projects and priorities under tight timelines in a fast-paced environment.
- Detail-oriented with a proactive approach to problem-solving.
- Comfortable working in a hybrid technical/business-facing role.
Preferred Qualifications:
- Experience in the energy, oil & gas, or supply chain sector .
- Familiarity with middleware or integration platforms (e.g., Boomi, Sterling).
- Understanding of procure-to-pay (P2P) or order-to-cash (O2C) cycles.