Technical Training Specialist
NOV Inc.
Houston, TX
Description
Responsibilities
- Coordinate visits to field offices and rigs to maintain strong relationships and gain a thorough understanding of technician capabilities and customer expectations.
- Utilize video and audio recording tools to create digital assets for both training and marketing purposes.
- Gather and document feedback from Operations regarding issues with existing products. Collaborate with team members and stakeholders to identify training gaps, and coordinate with relevant groups to implement long-term solutions.
- Provide onsite and remote support for all MDT products as needed.
- Collect and document product feedback during training sessions and ensure it is shared with the appropriate personnel for review and implementation.
- Develop and deliver training curricula and supporting documentation to strengthen the support structure for each product.
- Create and manage courses and training offerings within the Learning Management System (LMS).
- Perform other tasks as assigned by the manager.
Qualifications and Expectations
- B.S in related field preferred, or minimum of 3 years of field experience in the energy or communications industries.
- At least 2 years of experience in classroom or field training preferred.
- Self-motivated with strong time management skills and the ability to work independently with minimal supervision.
- Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, Visio, Outlook, and Teams.
- Strong communication skills, with the ability to effectively present to large and unfamiliar audiences.
- Familiarity with Adobe Captivate or similar e-learning development tools.
Travel Requirements
- Up to 50% daily and 25% overnight travel required.
- Potential for international travel to low-risk regions.
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