Property Tax System Support Technical Analyst
Harris County
Houston, TX 77002
$65,000 - $75,000 a year
Description
JOB
The Harris County Tax Assessor-Collector’s Office is seeking a dedicated, detail-oriented, and technical-focused Property Tax System Support Technical Analyst.Reporting to the System Support Assistant Director, the Property Tax System Support Technical Analyst provides critical technical and operational support to the Property Tax Division within the Harris County Tax Assessor-Collector's Office. This role ensures accurate billing, data integrity, and system reliability by performing data analysis, system testing, and data file processing. This position is key in maintaining the accuracy and functionality of the ACT property tax system and related workflows.About the Tax Assessor-CollectorThe Harris County Tax Assessor-Collector’s Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government, handling various financial and administrative tasks, including: Property Tax Collection: Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities.Motor Vehicle Services: Manage commercial and residential vehicle registration, issue license plates, and handle vehicle title transfers, including the collection of associated fees.Voter Registration: Oversee voter registration within the county, issue voter registration certificates, and maintain an accurate voter registration roll.Additional Revenue Collection: Collecting certain fees, fines, and revenues related to permits or state mandates, depending on the county’s needs.Duties and ResponsibilitiesProcess monthly data files from the Harris, Fort Bend and Montgomery Central Appraisal Districts into the ACT property tax system.Generate and mail various property tax statements, including current and prior year statements, delinquent notices, and other various types of statement mailings.Coordinate statement files with statement print vendor, such as certified agent, bulk packing, and other monthly mailings.Manage the annual mortgage company notification mailing.Analyze property tax data and resolve discrepancies using SQL queries and database tools.Conduct regression testing and validate system functionality before code migration.Load and validate system updates from delinquent law firms and other internal system files, such as quarter payment plans, write-offs, and escheatments.Process returns mail file to maintain accurate statement records.Generate and distribute monthly delinquent data files for law firms and public information requests.Support property tax operations by assisting with billing inquiries and Central Appraisal District value discrepancies.Perform ACT system support, including password resets and technical work order tracking.Perform other duties and responsibilities as assigned.Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
EXAMPLE OF DUTIES
Education & Experience: Minimum of three (3) years of work experience in a professional office environment, with experience in Systems Analysis, Business Analysis, or Production Support.Bachelor’s degree in information technology, computer science, computer programing, or equivalent with three years of experience, or Associates degree in information technology, computer science, computer programming or equivalent with five years of experience, or any combination of education and experience that clearly demonstrates the ability and skills to perform the core work duties of the position.Knowledge, Skills, & Abilities: Proficient in SQL, TOAD, Oracle, Monarch, and FileZilla and other data query tools, system navigation, and file management.Ability to interpret and process complex data files from appraisal districts and third-party vendors.Ability to maintain high accuracy in data processing, reporting, and documentation.Excellent organizational and time management skills to manage cyclical billing cycles and ad-hoc requests.Familiarity with regression testing methodologies and quality assurance practices.High attention to detail, particularly with large data sets and mailing operations.Ability to work independently while coordinating with cross-functional teams.Strong written and verbal communication skills to respond to internal and external stakeholders.Proficiency in Microsoft Excel Suite (Outlook, Word, Excel) and related applications for data analysis, documentation, and communication.Proven ability to prioritize tasks, manage workflows, and meet deadlines in a fast-paced, high-volume setting.NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
SUPPLEMENTAL INFORMATION
Working Conditions, Mental & Physical Demands• Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.• Largely sedentary role with minor physical effort required, however, it may at times involve long periods of standing, walking, bending, reaching, stretching, climbing, lifting up to 10 lbs. or similar activities (e.g., filing, delivering, sorting).• Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.• A frequent volume of work and deadlines impose strain on a routine basis.• Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).Open Until Filled/ Applications Reviewed on a Rolling BasisWork Location: - Administration Building- 1001 Preston St., Houston, TX 77002Work Hours: - 7:45 am – 4:45 pm, subject to early mornings, late evenings, and weekendsEmployment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
The Harris County Tax Assessor-Collector’s Office is seeking a dedicated, detail-oriented, and technical-focused Property Tax System Support Technical Analyst.Reporting to the System Support Assistant Director, the Property Tax System Support Technical Analyst provides critical technical and operational support to the Property Tax Division within the Harris County Tax Assessor-Collector's Office. This role ensures accurate billing, data integrity, and system reliability by performing data analysis, system testing, and data file processing. This position is key in maintaining the accuracy and functionality of the ACT property tax system and related workflows.About the Tax Assessor-CollectorThe Harris County Tax Assessor-Collector’s Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government, handling various financial and administrative tasks, including: Property Tax Collection: Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities.Motor Vehicle Services: Manage commercial and residential vehicle registration, issue license plates, and handle vehicle title transfers, including the collection of associated fees.Voter Registration: Oversee voter registration within the county, issue voter registration certificates, and maintain an accurate voter registration roll.Additional Revenue Collection: Collecting certain fees, fines, and revenues related to permits or state mandates, depending on the county’s needs.Duties and ResponsibilitiesProcess monthly data files from the Harris, Fort Bend and Montgomery Central Appraisal Districts into the ACT property tax system.Generate and mail various property tax statements, including current and prior year statements, delinquent notices, and other various types of statement mailings.Coordinate statement files with statement print vendor, such as certified agent, bulk packing, and other monthly mailings.Manage the annual mortgage company notification mailing.Analyze property tax data and resolve discrepancies using SQL queries and database tools.Conduct regression testing and validate system functionality before code migration.Load and validate system updates from delinquent law firms and other internal system files, such as quarter payment plans, write-offs, and escheatments.Process returns mail file to maintain accurate statement records.Generate and distribute monthly delinquent data files for law firms and public information requests.Support property tax operations by assisting with billing inquiries and Central Appraisal District value discrepancies.Perform ACT system support, including password resets and technical work order tracking.Perform other duties and responsibilities as assigned.Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
EXAMPLE OF DUTIES
Education & Experience: Minimum of three (3) years of work experience in a professional office environment, with experience in Systems Analysis, Business Analysis, or Production Support.Bachelor’s degree in information technology, computer science, computer programing, or equivalent with three years of experience, or Associates degree in information technology, computer science, computer programming or equivalent with five years of experience, or any combination of education and experience that clearly demonstrates the ability and skills to perform the core work duties of the position.Knowledge, Skills, & Abilities: Proficient in SQL, TOAD, Oracle, Monarch, and FileZilla and other data query tools, system navigation, and file management.Ability to interpret and process complex data files from appraisal districts and third-party vendors.Ability to maintain high accuracy in data processing, reporting, and documentation.Excellent organizational and time management skills to manage cyclical billing cycles and ad-hoc requests.Familiarity with regression testing methodologies and quality assurance practices.High attention to detail, particularly with large data sets and mailing operations.Ability to work independently while coordinating with cross-functional teams.Strong written and verbal communication skills to respond to internal and external stakeholders.Proficiency in Microsoft Excel Suite (Outlook, Word, Excel) and related applications for data analysis, documentation, and communication.Proven ability to prioritize tasks, manage workflows, and meet deadlines in a fast-paced, high-volume setting.NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
SUPPLEMENTAL INFORMATION
Working Conditions, Mental & Physical Demands• Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.• Largely sedentary role with minor physical effort required, however, it may at times involve long periods of standing, walking, bending, reaching, stretching, climbing, lifting up to 10 lbs. or similar activities (e.g., filing, delivering, sorting).• Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.• A frequent volume of work and deadlines impose strain on a routine basis.• Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).Open Until Filled/ Applications Reviewed on a Rolling BasisWork Location: - Administration Building- 1001 Preston St., Houston, TX 77002Work Hours: - 7:45 am – 4:45 pm, subject to early mornings, late evenings, and weekendsEmployment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
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