Desktop Support Engineer
Realign LLC
Houston, TX
$56,000 a year
Description
Houston, Texas 77001 Posted March 14th, 2026
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Job Type: Full Time
Job Category: IT
Job Description
Role - Desktop Support Engineer
Location: Houston, TX (Onsite)
Contract
Location: Houston, TX (Onsite)
Contract
Job Description
We are seeking an experienced Desktop Support Engineer to provide technical support for end-users, troubleshoot hardware/software issues, and ensure smooth IT operations within the organization.
Key Responsibilities
Provide Level 1 / Level 2 desktop support to end users for hardware, software, and network issues.
Install, configure, and maintain Windows 10/11 desktops, laptops, and peripherals.
Troubleshoot issues related to Microsoft Office 365, Outlook, Teams, and other enterprise applications.
Manage user accounts, permissions, and access in Active Directory.
Support printers, scanners, mobile devices, and conferencing systems.
Handle ticketing systems (ServiceNow, Remedy, or similar) for incident and request management.
Perform system imaging, device deployment, and asset management.
Assist with network connectivity issues (LAN/Wi-Fi/VPN).
Maintain documentation for troubleshooting procedures and solutions.
Required Skills
DEVOPS ENGINEER
SENIOR EMAIL SECURITY ENGINEER