Sr. Manager, Public Safety Communications
Harris County
Houston, TX 77032
Description
JOB
About Harris County and Universal Services: Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking a Sr. Manager, Public Safety Technology to join our team.Universal Services is the enterprise IT solutions center for the departments and offices of Harris County, providing Information Technology, Public Safety and Justice Technologies, 311 Constituent Engagement Services, Fleet Services, and Records and Information Governance Services.Harris County is the third largest and most diverse county in the nation, with a population of more than 4.7 million. Harris County Commissioners Court, the County’s governing body, directs a budget of more than $4 billion providing essential services including flood control, infrastructure, healthcare, housing, and justice administration.This is a great time to join Universal Services as we enhance critical services to Harris County residents and internal customers.Position Overview: Under the leadership of the Director, Public Safety Technology, the Sr. Manager, Public Safety Communications is responsible for all strategic growth and daily operational aspects for a large, multi-site IP-based radio network spanning more than 40 counties in Texas. Emphasis for this position is focused on strategic planning, team leadership, and public safety customer satisfaction.Job Responsibilities: Provide leadership and mentoring to Public Safety Communications management team and direct reports to accomplish departmental objectives. Work with department management and staff as a technical resource, focusing on mentoring new staff.Oversee employee administration tasks including timesheets and HR-related issues.Strategically plan, direct, and monitor departmental implementation of Land Mobile Radio (LMR) infrastructure expansion, operations, and processes to ensure mission critical resilience of the system. Provide direction in creating a rolling strategic departmental plan for growth and future operations.Approve and authorize expenditures for the department. Work with Harris County Purchasing and the County Attorney's Office for new proposals, contracts, renewals, and bids. Interface with existing vendors to drive maximum value for Harris County Universal Services (HCUS) Communications purchases.Represent and advocate Harris County Public Safety Communications departmental input to the federal, state, and local grant funding process.Act as a strategic consultant to other Harris County and system partner agencies at all levels. Represent Harris County on Houston-Galveston Area Council of Governments (HGAC), state, and federal committees relating to communications and nationwide interoperability issues. Chair or vice-chair committees as appropriate within time constraints.Respond, activate, and support communications/networks in an all-hazards Incident Management (NIMS) role during emergency management incident deployments.Perform other duties as assigned within the scope of responsibility and requirements of the position.Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
EXAMPLE OF DUTIES
Education: High School Diploma or GED Equivalent.Experience: 10 years of progressive management growth in a communications or technology related field.5 years working in a Public Safety communications environment.5 years in technical sales or technology-based customer support.Knowledge, Skills, & Abilities: Strong attention to detail, organizational efficiency, and a focus on accuracy.Ability to create strategies then empower teams to successfully execute to completion.Ability to successfully manage multiple priorities.Good verbal and written communications skills. Emphasis placed on grant proposals and presentations.Training and experience using personal computers with a variety of software productivity and asset management tools.Ability to successfully interact with diverse teams and customers, even in trying situations.NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
SUPPLEMENTAL INFORMATION
Location: 2318 Greens Road, Houston, TX 77032Work Environment and Physical Demands: This position is Tier 1 in disaster recoveryAbility to lift at least 40 lbs. and/or move boxes and equipment as needed.Subject to kneeling, crouching, handling, climbing, walking, sitting, twisting, and reaching are needed to perform the essential functions.Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
About Harris County and Universal Services: Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking a Sr. Manager, Public Safety Technology to join our team.Universal Services is the enterprise IT solutions center for the departments and offices of Harris County, providing Information Technology, Public Safety and Justice Technologies, 311 Constituent Engagement Services, Fleet Services, and Records and Information Governance Services.Harris County is the third largest and most diverse county in the nation, with a population of more than 4.7 million. Harris County Commissioners Court, the County’s governing body, directs a budget of more than $4 billion providing essential services including flood control, infrastructure, healthcare, housing, and justice administration.This is a great time to join Universal Services as we enhance critical services to Harris County residents and internal customers.Position Overview: Under the leadership of the Director, Public Safety Technology, the Sr. Manager, Public Safety Communications is responsible for all strategic growth and daily operational aspects for a large, multi-site IP-based radio network spanning more than 40 counties in Texas. Emphasis for this position is focused on strategic planning, team leadership, and public safety customer satisfaction.Job Responsibilities: Provide leadership and mentoring to Public Safety Communications management team and direct reports to accomplish departmental objectives. Work with department management and staff as a technical resource, focusing on mentoring new staff.Oversee employee administration tasks including timesheets and HR-related issues.Strategically plan, direct, and monitor departmental implementation of Land Mobile Radio (LMR) infrastructure expansion, operations, and processes to ensure mission critical resilience of the system. Provide direction in creating a rolling strategic departmental plan for growth and future operations.Approve and authorize expenditures for the department. Work with Harris County Purchasing and the County Attorney's Office for new proposals, contracts, renewals, and bids. Interface with existing vendors to drive maximum value for Harris County Universal Services (HCUS) Communications purchases.Represent and advocate Harris County Public Safety Communications departmental input to the federal, state, and local grant funding process.Act as a strategic consultant to other Harris County and system partner agencies at all levels. Represent Harris County on Houston-Galveston Area Council of Governments (HGAC), state, and federal committees relating to communications and nationwide interoperability issues. Chair or vice-chair committees as appropriate within time constraints.Respond, activate, and support communications/networks in an all-hazards Incident Management (NIMS) role during emergency management incident deployments.Perform other duties as assigned within the scope of responsibility and requirements of the position.Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
EXAMPLE OF DUTIES
Education: High School Diploma or GED Equivalent.Experience: 10 years of progressive management growth in a communications or technology related field.5 years working in a Public Safety communications environment.5 years in technical sales or technology-based customer support.Knowledge, Skills, & Abilities: Strong attention to detail, organizational efficiency, and a focus on accuracy.Ability to create strategies then empower teams to successfully execute to completion.Ability to successfully manage multiple priorities.Good verbal and written communications skills. Emphasis placed on grant proposals and presentations.Training and experience using personal computers with a variety of software productivity and asset management tools.Ability to successfully interact with diverse teams and customers, even in trying situations.NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
SUPPLEMENTAL INFORMATION
Location: 2318 Greens Road, Houston, TX 77032Work Environment and Physical Demands: This position is Tier 1 in disaster recoveryAbility to lift at least 40 lbs. and/or move boxes and equipment as needed.Subject to kneeling, crouching, handling, climbing, walking, sitting, twisting, and reaching are needed to perform the essential functions.Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
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