Administrative Assistant II

The Harris Center for Mental Health and IDD

Houston, TX 77002

From $21.79 an hour


Description

The Harris Center for Mental Health and IDD (“The HARRIS CENTER”) is looking for a Administrative Assistant II to join our team. The Administrative Assistant II performs a combination of administrative and/or clerical tasks to support the Mental Health (MH) services at the Harris County Jail. Duties include collaboration with MH jail personnel, individuals in the jail medical services and jail detention division. Primary duties include data input for the physicians, scheduling for medical coverage and managing the schedule for inmate outpatient appointment. The Administrative Assistant II will respond to routine requests and use judgment and initiative (with supervisory consultation) to determine necessary response/action in non-routine situations


Your role in action:

    • Coordinates and implements business activities necessary to maintain day to day operations in accordance with organizational/departmental procedures.
    • Provides routine office support according to organizational/departmental procedures such as: answering phone, opening, sorting and distributing mail, data entry, filling, photocopying or transmitting information by facsimile, typing and reviewing correspondence, reports.
    • Facilitates unit/divisional conferences and meeting according to departmental/organizational procedures (preparing agenda, meeting notices and minutes, set up meetings, arranging speakers, etc.).
    • Schedules physician appointments and makes available medical records.
    • Collects, compiles, and enters data.
    • Complies reports and distributes according to departmental/organizational procedures.
    • Maintains records, receives, prepares or verifies documents pertinent to service delivery and/or administrative operations.
    • Provides administrative support for special projects in accordance with departmental/organizational procedures.
    • Maintains professional behavior and provides excellent customer service to both staff and consumers.
    • Demonstrates ethical conduct, professionalism, and confidentiality in all activities.
    • Complies with MHMRA and HCSO policies and procedures, accrediting/regulatory bodies and contractual requirements.
    • Performs related work as assigned. Adapts to changing working requirements.
    • Works with others in a collaborative manner. Actively participates as a member of the team.
    • Acts as a backup for the other support personnel (Executive Assistant and Administrative Assistant II).
    • Communicates and works with consumers/visitors/other staff in a manner that demonstrates sensitivity to cultural diversities.
    • Performs other related duties as assigned
  • Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.

What qualifications you will need:

Education:

  • High School Diploma or general education degree (GED).

Experience:

  • Two (2) years general clerical experience.

Required Knowledge, Skills & Abilities:

    • The person must have well-developed interpersonal, organizational skills, and be a team player with a desire to provide high level customer service.
    • Possess strong verbal and written communication skills, and interacts effectively at all levels within the organization.
    • Requires typing speed of 65 wpm and must pass all clerical support skills test at a minimum average of 55 or above.
    • Good interpersonal and public relations skills.
    • Solid analytical, creative, and problem-solving abilities.
    • Project management skills and well organized.
    • Able to work well independently.

About us:

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.


As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.


By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.


What else you should know:

This posting is associated with position #8678

Shift hours are Monday through Friday, 12:00pm - 8:30pm


What we have to offer:

The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching – a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.


Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.


Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.


Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.


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