Energy Market Research Analyst- Turnarounds
Industrial Info Resources
Sugar Land, TX
Description
POSITION SUMMARY
Gathers primary market research using the telephone with emphasis on extracting new refining market data and turnaround events. Enters data updates into a database, completes data quality control activities and responds to customer inquiries.
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)
- Conduct surveys and extract new market data related to the refining market sector, including difficult to obtain turnaround events, using methods such as phone interviews, questionnaires, market analysis surveys and internet search techniques.
- Review, classify, and record energy market data in preparation for computer analysis and client usage.
- Perform data entry into database and other clerical work as required for task completion.
- Verify the accuracy and validity of energy related data; correct any errors.
- Collaborate with other researchers in the work division, implementation, and completion of market research.
- Respond to and keep records of customer interactions and data requests, recording details of inquiries, complaints, and comments, as well as actions taken.
- Compose short reports or news alerts summarizing completed research with emphasis on adding value to existing intelligence in the database.
- Prepare and present summaries and analyses of survey data, including tables, graphs, written text and fact sheets that describe research results.
- Monitor industry statistics and follow trends in trade literature; maintain strong command of refining industry vernacular including numerous heavy equipment details and industry process details.
- Support immediate-need data requests from clients received via hotline, instant message, email, etc. by extracting timely energy market data with highly efficient processing times.
- May present research analysis at client meetings, company hosted seminars or tradeshows.
POSITION QUALIFICATIONS
Competency Statement(s)
- Accuracy - Ability to perform work accurately and thoroughly.
- Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
- Analytical Skills - Ability to use thinking and reasoning to solve a problem.
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Communication, Written - Ability to communicate in writing clearly and concisely.
- Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
- Detail Oriented - Ability to pay attention to the minute details of a project or task.
- Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.
- Presentation Skills - Ability to effectively present information publicly.
- Reliability - The trait of being dependable and trustworthy.
- Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
- Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
- Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
- Working Under Pressure - Ability to complete assigned tasks under stressful situations.
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree (GED).
Experience: Two to four years related experience.
Computer Skills:
One or more years experience with technology including computer systems is required. The ability to quickly learn new software is required. Prior work experience in database entry work is preferred.