Learning Manager
SCI Shared Resources, LLC
Houston, TX 77019
Description
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The Learning Manager is responsible for the instructional design and program management of sales training initiatives, supporting our revenue-generating teams. This role focuses on designing, delivering, and enhancing learning solutions that directly impact sales performance. A strong understanding of sales strategy and experience in a sales environment is essential. The ideal candidate will be a strategic partner to business leaders and bring deep expertise in adult learning, sales enablement, and performance improvement.
Primary Responsibilities
- Partner closely with Sale and Operations leaders to understand business goals, challenges, and opportunities that can be addressed through learning and development.
- Lead the development and continuous improvement of sales training programs, including onboarding, product knowledge, selling skills, customer engagement, and value-based selling.
- Design and deliver effective learning experiences using a variety of modalities such as instructor-led training, virtual classroom, eLearning, performance support tools, and on-the-job reinforcement.
- Leverage sales metrics, learner feedback, and business outcomes to measure training effectiveness and improve learning impact.
- Manage the full training lifecycle using the A.D.D.I.E. model, ensuring alignment with business needs, timelines, and budgets.
- Oversee content development efforts and lead a team of instructional designers and facilitators to execute high-quality training solutions.
- Stay current on trends in sales enablement, adult learning, and instructional technology to recommend and implement best-in-class practices.
- Build strong relationships with senior sales leadership, enabling collaboration and alignment on training priorities.
- Develop communication strategies and stakeholder presentations that reinforce the value and ROI of sales training programs.
- Serve as a learning advisor and project manager for sales-focused learning initiatives, ensuring alignment with corporate strategy and field execution.
Minimum Requirements
Education:
- Bachelor’s degree in education, instructional design, business, marketing, or a related field. Equivalent experience will be considered.
Experience:
- Minimum of five (5) years in corporate learning and development with a specific focus on sales training and performance improvement.
- At least three (3) years managing learning or enablement projects with cross-functional teams.
- Experience in a sales role or in supporting a sales organization strongly preferred.
Knowledge, Skills & Abilities:
- Deep understanding of sales process, value selling, and customer relationship management
- Strong instructional design skills and knowledge of adult learning theory
- Excellent facilitation, presentation, and communication skills
- Strong business acumen and stakeholder engagement
- Advanced project management skills and the ability to manage competing priorities
- Proficient in Microsoft Office Suite; familiarity with Learning Management Systems (LMS) and CRM systems like Salesforce is a plus
Postal Code: 77019
Category (Portal Searching): Human Resources
Job Location: US-TX - Houston
Job Profile ID: C00110
Time Type: Full time
Location Name: SCI Corporate Office