Medical Secretary FT (MR)
Houston Eye Associates
Houston, TX 77025
Description
LOCATION: 2855 Gramercy St. Houston, TX 77025
POSITION SUMMARY
Contributes to the organization by supporting physician staff by representing physicians; screening and sorting mail, documents, and telephone calls; scheduling patient appointments, surgeries and arranging referrals; billing patients and third-party payers; controlling accounts receivables; transcribing dictation; preparing medical reports, patient histories, operative notes, manuscripts, and correspondence; maintaining office files and patient records.
ESSENTIAL DUTIES & RESPONSIBILITIES
Represent physician by screening and triage of incoming telephone calls; recording and transmitting messages; scheduling/receiving/announcing scheduled patients and visitors; screening unscheduled patients and visitors; opening and handling mail appropriately, arranging referrals to other health care providers, scheduling MRI and lab work scheduling patient surgeries.
Ensure physician productivity by maintaining calendars, physician schedule, on-call changes; scheduling: patient appointments physician consultations, professional meetings/travel, conferences.
Produce information by preparing medical reports and summaries, patient histories, vision screening forms, Texas State Eye forms, manuscripts and correspondence.
Generates revenues by completing direct patient and third-party billing; monitoring accounts receivables; initiating collection calls and reminders.
Promotes physician practice growth by managing relations three to four times annually with referring physicians and office staff; marketing services to new referring providers; maintaining a close working relationship with the physician credentialing coordinator to ensure completion of time-sensitive credentialing paperwork.
Provides historical reference by developing and utilizing filing and retrieval systems; maintaining patient records; recording meeting discussions.
Maintains patient confidence and protects operations by keeping information confidential.
Serves and protects the health care community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.
Updates job knowledge by participating in educational opportunities; reading professional publications.
Enhances physician office reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
All other duties as assigned
PHYSICAL DEMANDS/WORK ENVIRONMENT
Requires prolonged sitting, some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate. Work is performed in an office environment. Work may be stressful at times. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Ability to periodically lift up to 25 lbs.
Classified as having no occupational exposure to Bloodborne Pathogens.
Exposure to communicable disease
SUPERVISORY RESPONSIBILITIES
None
We Proudly Offer:
- Continuing Education including JCAHPO & ABOC
- Holidays & Paid Time Off
- Bereavement Leave
-
Superior Benefits Package:
- Medical
- Dental
- 401(K)
- Free Life Insurance & LTD
- Eye Care Benefits & Optical Discounts
Equal Opportunity Employer M/F/H/V
COMPETENCIES
EDUCATION High school graduate or GED equivalent
CERTIFICATIONS & LICENSES Basic Life Support (BLS). If not BLS certified at time of employment, must be obtained within 6 months of hire date.
EXPERIENCE 1 year medical office experience preferred.
Bilingual a Plus.