Strategic Senior Technology Specialist
Ricoh
Houston, TX
Description
Strategic Sr Technology Spec
Position Profile
The Strategic Senior Technology Specialist executes the core equipment and basic services strategy within assigned Strategic and Enterprise Accounts, working closely with the Client Executive (CE).
Key Responsibilities
- Partner with the Client Executive to implement equipment and basic services strategy within assigned accounts.
- Independently lead customer engagements, meetings, and opportunity development using subject matter experts and other resources to position, propose, and close deals.
- Efficiently qualify opportunities and develop proposals that meet or exceed customer requirements.
- Craft and position the Ricoh portfolio to align with customer needs.
- Assess solution fit and affordability for the customer.
- Lead pricing, proposal development, and negotiations.
- Propose, sell, and deliver profitable core equipment and basic services.
- Collaborate with matrix teams to ensure high-quality deliverables for clients.
- Build trust and influence through effective collaboration with clients.
- Clearly articulate Ricoh’s industry position and value proposition.
- Perform other duties as assigned.
Qualifications
- Bachelor’s degree or equivalent experience in a related field.
- 5–10 years of experience selling into Fortune 5000 companies.
- Proven consultative selling skills.
Knowledge, Skills, and Abilities
- Strong negotiation and selling skills.
- Deep understanding of customer approval processes and internal workflows.
- Experience selling service annuities and managing change orders.
- Demonstrated success in using collaboration to build influence.
- Strong knowledge of Ricoh’s core products and services portfolio.
- Ability to independently develop and deliver compelling value propositions.
- Excellent verbal and written communication skills.
- Proven ability to build and maintain professional relationships.
- Awareness of market trends and ability to adapt.
- IT-savvy, with knowledge of enterprise architectures.
- High learning agility.
Working Conditions
- Primarily office-based with standard lighting, ventilation, and noise levels.
- Work involves interpreting and applying complex information and instructions.
- Minimal physical effort; mostly sedentary with occasional walking, standing, and light lifting (under 10 lbs).
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.