Recreation Attendant
City of Missouri City, TX
Missouri City, TX
$36,284 - $54,426 a year
Description
Definition
City of Missouri City, proudly known as the “Show Me City”—a vibrant and growing community recognized for its dedication to innovation, transparency, and exceptional public service, is seeking two (2) dedicated professionals to support operations within the Parks and Recreation Department.
This full-time position (Administrative Support Workers classification) is responsible for overseeing the day-to-day operations of the Recreation and Tennis Center. The individual in this role ensures smooth facility operations, delivers high-quality customer service, supervises front desk staff, and supports recreation programming and events. This position reports directly to the Recreation Superintendent.
Examples of Work
- Coordinates revenue operations including rentals, memberships, day-use, and program fees, balanes multiple payment types, and reconciles deposits to ensure accurate financial transcactions.
- Promotes and maintains excellent public relations and customer service by responding to public inquiries, correcting problems and unforeseen issues, and communicating with customers about questions, suggestions, activities, and complaints.
- Greets and assist patrons, answer phones, provide information regarding policies, procedures, reservations, programs, registrations, events, and activities.
- Interviews, hires, trains, assigns, supervises, evaluates and disciplines part-time front desk staff.
- Conducts regular staff meetings to review progress, accomplishments, strategies, and plans.
- Assists with the planning, organizing, and developing of various recreation activities and events.
- Maintains the facility equipment and supplies, including conducting inspection reports for facility maintenance.
- Prepares and maintains attendance reports.
- Monitors and ensures safety of patrons and program participants.
- Recommends policy and procedure changes.
- Prepares the facility for programs and rentals by setting up tables, chairs and equipment.
- Ensures that all Recreation policies and procedures are explained and enforced to facility guests and staff.
- Availability to work a flexible schedule, including nights, weekends and holidays as necessary.
- All other duties as assigned.
Education, Experience, or Certification
- A High School Diploma or General Education Development (GED) Certificate is required. College coursework in Recreation.
- Six-month experience in related field preferred.
Supplemental Information
The Department of Human Resources & Organizational Development may consider an equivalent combination of education, training and/or experience