Family Services Provider

Harris County Department of Education

Houston, TX 77022

$39,831 - $48,576 a year


Description

Primary Purpose:

To recruit and enroll students into the Head Start program, to provide parent-driven, family centered case management services and to promote parent, family, and community engagement in the Head Start program.


Qualifications:

Education/Certification:

  • Bachelor’s degree from an accredited university in social work, human services, family services, counseling or related field; or
  • Bachelor’s degree from an accredited university in an unrelated field with a credential/certificate in social work, human services, family services, counseling or related field; or
  • Bachelor’s degree from an accredited university in an unrelated field with case management work experience and obtain a credential/certificate in social work, human services, family services, counseling or related field within 18-months of hire date


Special Knowledge/Skills:

  • Strong written and verbal communication skills
  • Ability to interact with diverse populations
  • Strong critical thinking and decision-making skills
  • Ability to identify and solve problems
  • Ability to effectively coordinate services for preschool children and their families
  • Effective case management and interpersonal skills with staff, families and community partners
  • Proficiency with a variety of software, including Microsoft Word, Excel, Power Point, Publisher and Access
  • Bilingual (English/Spanish) speaking skills preferred


Experience:

  • Two years of experience in social work, human services, family services, counseling or related area, including direct experience managing a caseload


Major Responsibilities and Duties:

  • Model HCDE and Head Start’s mission, vision, and values.
  • Assist the Campus Manager and Assistant Campus Manager with implementation of daily operations.
  • Work with interdisciplinary teams to ensure the integration and consistent delivery of Head Start services.
  • Identify and recruit eligible students, including students with special needs, for participation in the Head Start program; plan and participate in ongoing recruitment events offsite that may take place outside of the typical working days and hours.
  • Complete applications and enroll students on an ongoing basis.
  • Develop positive, goal-oriented relationships that support parent, family, and community engagement; cultivate existing relationships with community partners and create new ones.
  • Actively support family engagement in the program, including family education and literacy events, Parent Committee, and Policy Council.
  • Assess families’ strengths and needs to develop individualized partnership plans that support skill building and goal achievement; connect families with appropriate community resources.
  • Provide timely case management and follow-up services, including home visits with families as needed to address attendance and the well-being of a student and family.
  • Maintain current and accurate documentation and complete regular data entry.
  • Maintain confidentiality of information.
  • Perform other duties as assigned.

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