Ballast Service Engineer
Core Group Resources
Houston, TX 77001
Description
Ballast Service Engineer Job Summary
The Service Engineer will provide field service through vessel attendance and remote troubleshooting. This role involves hands-on technical service, troubleshooting, and customer support for installed equipment, ensuring optimal performance and customer satisfaction.
Ballast Service Engineer Responsibilities
- Troubleshoot, repair, and provide technical service for installed equipment.
- Assist in chemical resupply and related logistics.
- Respond to customer correspondence regarding technical issues.
- Record detailed job documents and communicate clearly with co-workers.
- Track and support a fleet of systems as part of the Vessel Delegate program.
- Lead customer training sessions on equipment operation and maintenance.
Ballast Service Engineer Requirements
- Bachelor's degree and at least 3 years of related working experience, preferably in field service and/or technical areas.
- Proficiency in LV electrical installations, PLC programming logic, control systems, and troubleshooting.
- Mechanical experience with piping systems and the ability to read and interpret P&ID, general arrangement, and electrical drawings.
- Experience in the marine industry is preferred.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Willingness to travel for field service assignments.
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