Assistant Director, Gator Resource Center
University of Houston-Downtown
Houston, TX 77002
$52,981 - $63,578 a year
Description
Assistant Director, Gator Resource Center
Department: Gator Resource Center
Salary: $52,981 - $63,578
Job Summary
The Assistant Director of Gator Resource Center (GRC) performs a range of administrative and programmatic duties in support of the GRC which also includes the food pantry, Gator Mart, at the University of Houston-Downtown. The Assistant Director oversees the center’s services, functions, and activities; provides and coordinates case management. Additionally, the Assistant Director coordinates with campus and community organizations to obtain resources for students to promote student success, retention, and completion.
Duties
- Leads, supervises, evaluates, and promotes the Gator Resource Center’s services and functions
- Addresses and manages basic needs referral and supports for students who identify having an unfulfilled basic need
- Manages a referral tracking system
- Connects students to campus services, programs, resources, and other institutional opportunities to aid in the retention and success of all students
- Develops and coordinates programming for students that promotes holistic wellbeing
- Develops and coordinates programming focused on financial literacy
- Works with and trains faculty, staff, and administration to address and respond to student concerns and needs
- Researches, builds partnerships with, and connects students to community programs and resources
- Conducts program evaluation and student satisfaction surveys for development and management of continuous improvement plans and reports
Marginal Duties
- Serves on university and other committees as assigned
- Performs all other duties assigned
Supervisory Responsibilities
Direct Reports:
- Full Time Employees
Delegation of Work:
- Regularly assigns work to subordinate(s)
Supervision Given:
- Makes final decision on evaluating employee performance, hiring new employees, disciplinary actions, scheduling work hours, granting time off, and making recommendations on handling employee grievances and complaints
Qualifications
Required Education: Bachelor's degree
Required Experience: Minimum of three (3) years related job experience
License/Certification: None Required
Preferred Qualifications
- Experience providing services and support to college students
- Experience working with students in distress and/or unfulfilled basic needs
Knowledge, Skills, and Abilities
Knowledge:
- Knowledge of trends, issues, and accepted practices relevant to higher education, student affairs, student leadership development, and student well-being
- Knowledge of campus and community resources
- Demonstrated knowledge about specialized student populations including first-generation college students, expectant and parenting students and students with experience in foster care and supporting student’s basic needs
Skills:
- Excellent diplomacy and interpersonal skills
- Excellent customer service skills
- Strong planning and organizational skills, accompanied by strong attention to detail
Abilities:
- Ability to provide leadership, direction, and support to direct reports
- Ability to deliver excellent written and oral communication in a manner appropriate to the audience
- Ability to work through processes quickly and prioritize responsibilities
- Ability to synthesize detailed, complex information into clear and compelling recommendations
Work Location and Physical Demands
Primary Work Location:
- Works in an office environment
Physical Demands:
- Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements
- Position is physically comfortable; individual has discretion about sitting (80%) walking (10%), standing (10%), etc
- Occasional lifting, pushing, climbing, and pulling may be required. Work environment involves minimal exposure to physical risks
- Occasional evening and/or weekend work may be required
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.