RESTAURANT HOST / GREETER (PERSEID)
Hotel Saint Augustine, Bunkhouse Hotels
Houston, TX
Description
Summary
The Opportunity:
Perseid Restaurant seeks an enthusiastic Restaurant Host / Greeter to join the team! This role will be collaborating closely with the broader Food & Beverage operations team. You will be part of a team that is passionate about celebrating creativity and delivering exceptional guest experiences.
Who We Are:
Located inside Hotel Saint Augustine, Perseid is a neighborhood bistro offering a Gulf Coast–inspired take on the classic bistro experience. Serving thoughtfully crafted dishes for breakfast, lunch, and dinner, it’s a versatile destination for both casual meals and special occasions. Led by chef Aaron Bludorn and Director of Operations Cherif Mbodji, in collaboration with the Bunkhouse and Hyatt teams, Perseid brings an elevated yet approachable dining experience to the heart of Montrose. Perseid was named one of Bon Appétit’s 20 best new restaurants of 2025 and was recently honored as a Michelin‑recommended restaurant.
We’re Proud to Offer Exceptional Benefits, which Include:
- Medical, Dental, Vision, 401K with company match
- Discounted and Friends & Family Room Rates
- Free parking
- Generous Paid Time Off
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace
- Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!
The Role:
The Restaurant Host / Greeter is responsible for creating a warm, welcoming, and professional first impression for all guests. As the initial point of contact, this role sets the tone for the dining experience by greeting guests, managing reservations and waitlists, and supporting smooth front of house operations. The Host / Greeter works closely with the service and management teams to ensure guest flow, seating, and communication are handled efficiently and with care.
This role requires strong interpersonal skills, attention to detail, and the ability to remain calm and organized in a fast-paced environment while upholding hospitality and service standards.
Key Responsibilities:
- Greet guests warmly and professionally upon arrival
- Manage reservations, walk ins, waitlists, and table assignments
- Communicate seating needs and guest preferences to service and management teams
- Maintain an organized and inviting host stand and entry area
- Monitor dining room flow to ensure efficient seating and positive guest experience
- Answer guest questions and provide accurate information about the menu and restaurant
- Assist with guest concerns and escalate issues to management as needed
- Support overall front of house operations and assist team members when appropriate
Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.
Qualifications
Experience and Qualifications:
- Previous host, greeter, or front of house experience preferred
- Strong communication and customer service skills
- Ability to remain organized and professional during busy service periods
- Comfortable standing for extended periods of time
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Interest in hospitality and guest experience
We welcome you:
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.