Host - Maggiano's
Maggiano's Little Italy
Houston, TX 77056
$14 - $18 an hour
Description
Location
TX, Houston2019 Post Oak Blvd
Houston, TX 77056
Description
IMMEDIATELY HIRING - Hosts
Full Time & Part Time Opportunities
Text APPLY to 972-203-6224
Our Teammates Enjoy:
✦Great Pay
✦Overtime eligibility for schedules over 40 hours/week
✦Paid Sick Leave benefits available in applicable states
✦Benefits package with health, dental and life - View our full benefits page at maggianosjobs.com/benefits.html
✦FREE Education assistance
✦Scratch kitchen
✦Authentic family recipes
✦Lots of other perks and discounts
Job summary:
Responsible for initial greeting and seating of guests, answering phones, taking messages and reservations, maintaining an accurate wait when necessary and bidding goodbye to all guests.
Essential functions:
Must be willing and able to:
- Determine proper amount of reservations to be accepted for each shift according to standing operating procedure
- Take all reservation calls and record necessary information
- Confirm applicable reservations according to standing operating procedure
- Seat the restaurant evenly and in an orderly manner so that the dining room looks well filled at all times and so that all servers have a fair share of the guests
- Maintain an accurate head count of guests seated in each station
- Fill out completely all sections of a telephone message pad and pass on to the appropriate person within 10 minutes of the call
- Check washrooms and coordinate with bus staff cleaning requirements
- Ensure that host desk and waiting area are kept clean and organized throughout the shift
- Sell and accurately account for gift certificate sales
- Move tables as needed for larger or smaller parties
- Relate to guests pleasantly and with good humor
- Communicate effectively with guests
Must be willing and able to meet individual restaurant requirements in the following when that restaurant is on a wait:
- Accurately quote wait time within 5 minutes
- Efficiently assign tables appropriate for parties being seated
- Accurately fill out and maintain host/hostess control sheet
- Anticipate needs of scheduled special parties
- Communicate seating needs to service, bus and other host staff
- Cordially inform the guest about where to wait and how wait system works
Requirements
Qualification standards:
Must provide a minimum of 1-year full service restaurant experience or the equivalent. Must have accurate mathematic skills.
- Menu and specials
- Restaurant layout including table numbers and station numbers
Must be willing and able to:
- Meet personal schedule requirements punctually
- Be warm, sincere, outgoing in personality
- Stand for long periods of time while on duty
- Move safely throughout all areas of the restaurant
- Work amidst noise in confined crowded space
- Move chairs, transport high chairs and/or booster seats to tables when necessary
- Work nights, weekends and holidays
Maggiano's Little Italy® truly is a very special group of restaurants. Technically, we're a "chain," but in principle, we're more like an extended family. Each restaurant is similar in menu and philosophy but is built to reflect the history of its host city. Inside, high-energy, full-service dining rooms reminiscent of pre-war Little Italy, elegant banquet facilities and customer-friendly carryout leave no doubt you're visiting an authentic Maggiano's Little Italy® restaurant. equal opportunity employer
Maggiano's Little Italy is proud to be an Equal Opportunity and e-Verify Employer.