Systems Administrator
Texas Southern University
Houston, TX 77004
$64,197.37 - $81,851.64 a year
Description
Security Sensitive Position?
Yes
Hours of Work
8:00 AM - 5:00 PM M-F
Position Details
Position Information
Posting Number
TSU203549
Official TSU Title
Systems Administrator
Grant Title
N/A
Job Description Summary / TWC Summary
Under general supervision is responsible for monitoring and maintenance of equipment within numerous enterprise datacenters campus-wide and is responsible for deploying and maintaining technology solutions. This is an entry-level position requiring that the employee rapidly learn how systems are designed, operated, and used so they can take proactive steps to ensure system security, reliability, and performance. In addition, a strong commitment to achieving the team’s goals through constant communication and continuous improvement is essential to success in this organization.
Essential Duties Summary
- Works directly with System Administrator II and III to ensure stability of network and servers.
- Documents, tracks, and monitors problems using internal ticketing system to ensure timely resolution and in turn, document accurately for future reference.
- Serves as an escalation and primary contact for issues reported by helpdesk.
- Maintains hardware and software inventory systems to ensure accurate inventory records.
- Administers Microsoft Active Directory, Exchange 2010/12, and DNS.
- Creates domain accounts, Exchange mailboxes, phone setup and troubleshooting network printers.
- Assists users with setting up employee VOIP phone extensions, including hardware.
- Manages cell phone accounts for all employees and works with vendors for new hardware, troubleshooting and/or repair of cell phone services.
- Performs other job-related duties as assigned.
% FTE
1.0
Hiring Range
$64,197.37 - $81,851.64
Education
Bachelor’s Degree is preferred.
Required Licensing/Certification
N/A
Knowledge, Skills, and Abilities
Knowledge of:
- Federal, State, Local, and County laws.
- Policies, procedures, and practices.
- Specialized practices, equipment, and procedures.
- Mobility equipment, including smartphone and tablet devices.
- Other job-related software and systems.
- Microsoft Office Professional or similar applications.
- Microsoft’s 2008/2012 Server OS platforms with DNS, DHCP, Group Policy, and Active Directory.
Skill in:
- Detail oriented.
- Effective customer service.
- Problem-solving and decision-making.
- Technical problems.
- Multitasking and time management.
- Both verbal and written communication.
Ability to:
- Analyze and research for solutions.
- Troubleshoot.
Work Experience
- Two (2) years of job-related hands-on support experience.
- Must have Apple and PC hardware and software troubleshooting experience in a creative environment.
- Some experience with PBX or VOIP phone systems required.
- Ability to maintain the security or integrity of critical infrastructure, which may include communications systems, computer networks and systems, cybersecurity systems, electrical grids, hazardous waste treatment, or water treatment systems.
Working/Environmental Conditions
- Routine office environment.
- Sitting or standing in one location much of the time.
- Some stooping, lifting, or carrying objects light weight may be required. Use of video display terminal.
Desired start date
Position End Date (if temporary)
Posting Detail Information
UA EEO Statement
It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act.
Close Date
10/31/2025
Open Until Filled (overrides close field)
No
Special Instructions to Applicants
Open to all applicants.