Position Description

• Orders and maintains office supplies for the administrative office and WIC sites and maintains store room in an orderly manner.
• Oversees and manages formula inventory in TXIN and coordinates formula donations.
• Compiles WIC clinics' EBT Weekly/Monthly Reports and manages EBT card inventory.
• Oversees and distributes interdepartmental office mail daily and collects and forwards voter registration cards to Harris County Tax Assessor Collector & Voter Registrar office.
• Handles telephone inquiries and directs calls to appropriate staff.
• Participates in annual administrative audits and completes fiscal audits bi-annually as required by Health and Human Services Commission (HHSC).
• Enters and retrieves data on various software programs used by WIC. Oversees and manages fiscal inventory/maintains WAMS (WIC Asset Management) inventory database.
• Provides training to new staff related to WIC food benefits and provides technical assistance to clinic staff relating to minor computer problems or changes in procedures and Provides training to new staff related to WIC food benefits.
• Assists in handling inquiries from other WIC Agencies and State regarding client information and helps resolve problems relating to transfers and Dual Participation. -Assists with client services at the WIC sites when needed.
• Other duties as assigned.

Requirements

• Excellent communication skills (verbal & written).
• Ability to demonstrate good judgment when needed to resolve any client concerns.
• Ability to maintain effective working relationships and foster teamwork in a diverse environment.
• Ability to identify customer needs and expectations and respond in a timely and effective manner.
• Ability to assist WIC sites with client services
• Ability to provide technical assistance to staff with day-to-day minor computer problems is desirable.

• Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals
• Exceptional project management skills to manage a variety of projects simultaneously
• Positively influence all levels within the organization to drive change and enable effective coordination
• Ability to create strong, positive working relationships
• Previous experience building and managing high performance teams
• High-level of flexibility in fast-paced environments
• Must be a Systems-level thinker
• Proactive, self-motivated, and mission-driven
• Progressive, intrapreneurial leadership style to enable systemic change

• Creates strategic change within and outside the organization to meet organizational goals
• Develops new insights into situations, encourages new ideas and innovations
• Takes a long-term view and builds a shared vision with others, acts as a catalyst for organizational change
• Deals effectively with pressure; remains optimistic and persistent even under adversity.
• Recovers quickly from setbacks

• Fosters an inclusive workplace where equity, diversity, and individual differences are valued and leveraged to achieve the vision and mission
• Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and providing opportunities to learn through formal and informal methods
• Fosters and inspires team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
• Holds self and others accountable for measurable high-quality, timely, and cost-effective results
• Anticipates and meets the needs of internal and external customers
• Makes well-informed, effective, and timely decisions

• Develops networks and builds alliances, collaborates across boundaries to build strategic relationships
• Identifies external and internal politics that impact the work of the organization

• Treats others with courtesy, sensitivity, and respect
• Behaves in an honest, fair, and ethical manner and models high standards
• Assesses and recognizes own strengths and weaknesses

• Communicates clearly, effectively, and persuasively both orally and in writing
• Writes in a clear, concise, organized, and convincing manner for the intended audience

• Encourage a respectful and collaborative work environment that recognizes and celebrates diversity, equity, and inclusion
• Identify inequitable practices and policies and assist in implementing strategies to ensure equitable outcomes
• Demonstrate awareness and respect of cross-cultural differences and create inclusive programmatic solutions
• Practice cultural humility to build honest relationships with co-workers and the community that will ultimately enhance workplace culture and deliver better community health program

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

General Information

• Full-Time | Grant-funded
• Days and hours of work are typically Monday through Friday from 8:00am to 5:00pm.
• Must be willing to flex work hours when required, including weekends.
• Able to travel within Harris County as needed.

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

• 457 Deferred Compensation Plan

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*

• Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.