Support Assistant (Receptionist) - Dunn Behavioral Sciences Center/HCPC at UTHealth Houston
UTHealth Houston
Houston, TX
Description
What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.
Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:
- 100% paid medical premiums for our full-time employees
- Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
- The longer you stay, the more vacation you’ll accrue!
- Longevity Pay (Monthly payments after two years of service)
- Build your future with our awesome retirement/pension plan!
We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...
- Free financial and legal counseling
- Free mental health counseling services
- Gym membership discounts and access to wellness programs
- Other employee discounts including entertainment, car rentals, cell phones, etc.
- Resources for child and elder care
- Plus many more!
Join a growing team! With the opening of Dunn Behavioral Sciences Center/HCPC at UTHealth Houston, we will soon have the largest academic psychiatric hospital in the country, serving the region with an 500+ bed facility. Our dedicated health care employees will have the opportunity to be exposed to a variety of mental health specialties and cutting-edge research. With exposure to a variety of specialties such as Acute, Subacute, and Intensive Outpatient, Continuum of Care, Mood Disorders, ECT, Early Onset Treatment , Adult General Psychiatry, Competency Restoration, Child and Adolescent, Juvenile Justice, Geriatric Psychiatry, Treatment Mall and Unit-Based Programming.
This dedicated team will work in an integrated campus to bring world class resources to the community. Apply today to be a part of this committed team serving the mental health needs of the area.
Position Summary:
The receptionist is the first point of contact for patients, families, and visitors at the behavioral health facility. This position is responsible for creating a welcoming environment while performing front desk duties, including greeting patients, answering phones, scheduling appointments, processing paperwork, and ensuring smooth patient check-in and check-out procedures. The receptionist also assists with administrative support tasks and works closely with clinical and administrative staff to maintain efficient front office operations.
Location: Dunn Behavioral Sciences Center/HCPC at UTHealth Houston
Dept.: BSC Admissions
Status: Full-Time
FLSA: Non- Exempt
Position Key Accountabilities:
- Handles general inquiries, collects and processes paperwork such as document processing, record keeping, and report compilation.
- Transcribes correspondence and memoranda; prepares graphs; tables and manuscripts; prepares reports and presentation materials.
- Schedules and maintains calendars and travel itineraries; coordinates related arrangements in compliance with all University, governmental, and/or grant policies and guidelines.
- May maintain and reconcile assigned financial records/ reports for area.
- Completes and processes forms and documents using standard policies and procedures.
- Maintains financial record keeping systems.
- Schedules meetings and rooms, invites participants, and arranges refreshments and equipment as needed. May prepare and distribute meeting minutes.
- Maintains office supplies and equipment.
- Screens calls and receives and directs visitors.
- Handles basic, noncomplex inquiries.
- May advise on basic policy and processes as assigned by supervisor
- Other duties as assigned.
Certification/Skills:
Basic knowledge of standard Office Software such as Word, Excel, PowerPoint and Outlook is required.
Minimum Education:
High School diploma or equivalent required.
Minimum Experience:
One (1) year related work experience required.
Physical Requirements:
Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.
Security Sensitive:
This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.Residency Requirement:
Employees must permanently reside and work in the State of Texas.