Dual Front Office Specialist/Certified Medical Assistant TCP Katy
Texas Children's Hospital
Katy, TX 77450
Description
We are searching for a dual Front Office/Certified Medical Assistant for our TCP Katy — someone who works well in a fast-paced setting. In this position, you will provide clinical support for patients in the hospital’s various ambulatory settings promoting cost-effective, age-appropriate, safe, and high-quality family-centered care. This is a dual Front Office Specialist and Certified Medical Assistant role responsible for both clinical and non-clinical duties.
TCP Katy 705 S Fry Rd # 120, Katy, TX 77450
Think you’ve got what it takes?
Qualifications-
- High school diploma or GED
- Graduation from a medical assistant or emergency medical technician program or Documentation from the licensing authority confirming that medical assistant/emergency medical technician education is not a requirement for certification.
- Basic Life Support (BLS) certification required from the American Heart Association
Certified Medical Assistant: One of the following certifications:
- CCMA - Cert-Cert Clinical MA - CCMA National Health Career Association (NHA)
- CMA-AAM - Cert-Cert Medical Assistant American Association of Medical Assistants (AAMA)
- CMA-C - Clinical Medical Assistant Certification American Medical Certification Association (AMCA)
- EMT - Emergency Medical Techn Texas Department of State Health Services
- EMT-A - Advanced EMT Texas Department of State Health Services
- EMT-B - Emergency Medical Techn-Basic Texas Department of State Health Services
- EMT-I - Emergency Medical Techn-Interm Texas Department of State Health Services
- EMT-P - Emergency Medical Techn-Parame Texas Department of State Health Services
- LIC PAR - Lic-Paramedic Texas Department of State Health Services
- NCMA - National Cert Med Assistant National Center for Competency Testing (NCCT)
- NRCMA - Nat Reg Cert Med Assistant National Association of Health Professionals (NAHP)
- RMA - Registered Medical Assistant American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistant
- Knowledge of medical terminology, medical assistant/outpatient care tasks, and customer service concepts
- Ability to demonstrate excellent interpersonal, communication, customer service, and problem-solving skills, and operate basic medical equipment
- 1 year of related experience
Preferred: Bilingual English/Spanish
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Responsibilities-
- Assist in the collection of patient/family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per practice protocol
- Collect and document vital signs, BMI, height/weight, and reason for visit with complete accuracy
- Document current medications, allergies, and other information in the electronic health record
- Prepare patients for examination and assist provider, as directed, during treatments, examinations, and testing as directed by the provider
- Document all interventions per practice protocol
- Call in and/or send electronic prescription refills as directed
- Assist provider during office emergency patient care
- Keep rooms stocked with supplies and notify managers when supplies are low
- Participate as a member of the care team, working with each member of the team to meet the goals of the patient, and participate in daily huddles and monthly staff meetings
- Coordinate patient care by following up on lab results, ER visits, et cetera
- Identify patients eligible for Vaccines for Children program and follow procedures for accurate documentation and management
- Assess patient’s eligibility for referral by verifying coverage with payor prior to initiate referral
- Manage the outstanding orders report and lab error work queue to assure results are received
- Provide superb customer service