Sales Associate
Petco
Missouri City, TX 77459
From $12 an hour
Description
- Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
- Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
- Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
- Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
- Share accurate product and pet care information to help customers make informed choices.
- Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
- Greet customers and deliver friendly, helpful, and solution-focused service.
- Create positive shopping experiences that build trust and customer loyalty.
- Support teammates through collaboration and teamwork.
- Help maintain an organized, visually appealing sales floor.
- Assist customers in selecting products and services that meet their pets’ needs.
- Process sales, returns, and exchanges accurately and efficiently.
- Stock shelves, replenish merchandise, and support inventory integrity.
- Assist with store recovery, merchandising, and promotional set-ups.
- Follow all company policies, procedures, and safety standards.
- Support additional tasks and responsibilities as assigned.
- Deliver consistent, courteous, and knowledgeable service.
- Educate customers on products, services, and promotions.
- Support store sales and service goals.
- Maintain store cleanliness, organization, and presentation standards.
- Assist with inventory replenishment and stock accuracy.
- Support daily operational routines and task execution.
- Customers feel welcomed and supported during every visit.
- The sales floor is clean, stocked, and easy to shop.
- Team members work collaboratively to support store goals.
- Pets are cared for safely and responsibly.
- Previous retail or customer service experience preferred but not required.
- Passion for animals and interest in pet care.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Basic math skills and comfort handling cash and transactions.
- Strong attention to detail and reliability.
- The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
- Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
- Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
- Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
- Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
- Purpose-driven work that makes a difference for pets and people.
- A welcoming, inclusive team environment.
- Opportunities to learn, grow, and explore career paths.
- A fun, fast-paced role where no two days are the same.