Property Management Coordinator
The Hanover Company
Houston, TX
Description
Hanover Company is seeking a highly organized and motivated Property Management Coordinator to join our Corporate Office team based in Houston. This role provides broad exposure to Property Management operations and offers an excellent opportunity to deepen knowledge of our systems, processes, and portfolio support functions. This role is ideal for a recent college graduate or early-career professional who is eager to learn the business. build strong operational skills, and grow into higher-level roles within Property Management over time.
The Coordinator plays a key role in supporting the Property Management leadership team and serving as a connection point between the Corporate Office and onsite teams. This role is well-suited for someone who is proactive, detail-oriented, and interested in developing strong operational and administrative skills within a fast-paced, collaborative environment.
- Supporting communication flow between Corporate and onsite teams, including follow-up on resident concerns and operational escalations.
- Preparing and distributing reports, presentations, newsletters, and other departmental communications.
- Coordinating meetings, trainings, conference calls, and team events, including scheduling, agendas, logistics, and documentation.
- Maintaining and updating the HanoverHelp SharePoint site to ensure onsite teams have access to current policies, procedures, and training resources.
- Supporting Entrata and Grace Hill training activities, including webinar hosting, content updates, and database maintenance.
- Running reports and pulling data from Entrata and other property management systems for departmental use.
- Assisting with vendor communication, credit applications, compliance documentation, and Property Management initiatives such as openings, due diligence, and sales processes.
- Providing administrative support to the Property Management corporate team and contributing to special projects as needed.
- Bachelor’s degree required.
- At least one year of office, administrative, customer service, or professional experience preferred.
- Strong aptitude for learning new systems (Entrata or Grace Hill experience is a plus).
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Excellent written and verbal communication skills with strong attention to detail.
- Ability to take initiative, work independently, and manage multiple priorities in a fast-paced environment.
- Friendly, professional, and proactive demeanor with strong interpersonal skills and discretion.
Hanover Company offers competitive salaries, bonus potential, and a robust benefits program which includes 401k with company match, company-paid medical, dental, vision, life insurance, short- and long-term disability insurance plans, and flexible spending accounts.