Revenue Cycle Management Specialist I

About the Position
RCM Specialist I will work in a corroborative, team environment by establishing strong working relationships with department, patients, payors, providers and clinic staff. The representative must also display strong detailed oriented skills with the proven ability to multitask. Insurance and medical terminology will be used daily. Basic knowledge of insurance carrier guidelines is required. Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to insure a professional, responsible and courteous environment.
*This is a hybrid position
Key Responsibilities
Assesses accuracy of demographic and policy information within patient accounts and updates as needed
Scan/photocopy patients' identification, insurance cards and correspondence as appropriate.
Responds to correspondence and phone calls related to patient accounts and is available to answer billing and charge related inquires by patients, staff, managed care organizations, etc., in a timely manner.
Communicates daily with internal and external customers via phone calls and written communications.
Documents all communication and transactions in patient accounts accurately and completely
Assists in patient collections and reconciling deposit.