Community Relations Representative
Stewart Title Guaranty Company
Houston, TX
Description
- Leads planning, delivery, and evaluation of community outreach programs with minimal oversight.
- In partnership with internal stakeholders, contributes to the development and internal and external communication of the organization’s employee value proposition.
- Builds and maintains strong relationships with community partners, local organizations, and nonprofit agencies to advance company priorities.
- Writes, edits, and releases advanced communications including press releases, official statements, event scripts, talking points, and web content.
- Conducts research on community needs, event trends, and partner feedback to refine outreach strategies.
- Develops tracking systems and reporting mechanisms to measure program impact and present findings to management.
- Identifies opportunities for new initiatives, partnerships, or sponsorships aligned with company goals.
- Provides informal coaching, onboarding support, and subject-matter guidance to junior representatives.
- Serves as an escalation point for routine issues and supports planning for larger or more complex events.
- Manages vendor relationships, contract coordination, and budget tracking for assigned programs.
- Applies advanced knowledge of community relations best practices to address moderately complex challenges.
- Partners with the HR and Communications leaders to develop and manage Stewart’s Culture Ambassador program, including focus on Inclusion & Belonging, Community, and Wellness.
- Communicate program events, observances, and related opportunities to drive employee involvement.
- Track and measure the progress of community, culture, and engagement, and research best practice to continually enhance Stewart’s approach.
- Individual contributor with general oversight.
- Performs all other duties as assigned.
- Bachelor’s degree in communications, public relations, or related field preferred.
- Typically requires 5+ years of community relations, corporate communications, or public affairs experience.