Medical Assistant
US Heart & Vascular
Spring, TX 77388
Description
- Answers phone calls in a timely and efficient manner
- Transfers calls according to procedure
- Schedules appointments in a timely and efficient manner
- Schedules appointments as directed by referring providers
- Pages providers for hospital consults/call backs according to procedure
- Confirming of appointments
- Enters authorization information on patient account in computer
- Cross trains on covering check in/out for other offices
- May travel to cover other offices · Maintains information in a confidential manner
- Performs related work as required
- 1 year of medical front desk and customer service experience is required
- 6 months of EMR experience is required. ECW or Athena preferred but not required
- 6 months of obtaining prior authorization experience is required
- Bilingual with a focus on Spanish fluency required.