Administrative Associate – Planning and Development – City of Houston

POSITION OVERVIEW

Applications accepted from: ALL PERSONS INTERESTED
Division: Management Services                   
Reporting Location: 611 Walker, 6th Floor                            
Workdays & Hours: Monday-Friday  8:00 AM – 5:00 PM*  
*Subject to Change 

You are invited to bring your passion for public service and improving the Houston community to our team as an Administrative Associate. Houston is an ideal place to live, where it is enjoyable to be outside most of the year and has a booming population thanks to a rapidly expanding job market. Houston is a place where the cost of living is more than 25% below the top 20 metro average, and with no state income tax, it is possible to buy a house with a modest income. As the fourth largest and most ethnically diversity city in the U.S., Houston has unlimited choices when it comes to food, festivals, sports, museums, and the performing arts.

Join a dynamic Planning team that is actively working to improve the built and social environments of Houston to create more walkable places and connected bikeways and improve traffic and pedestrian safety through Vision Zero and pedestrian planning.

 ABOUT US
Welcome to the City of Houston’s Planning & Development Department. Much like Houston itself, we are a culturally diverse team that is committed to improving Houston’s built environment. Our team is filled with energetic change-agents who make a difference every day by balancing the needs and interests of the community we serve.

We operate with four core values: Innovation, Collaboration, Integrity and Empowerment. We treat ourselves, our partners and our customers with respect and we put continuous learning in the center of our operation.  https://www.houstontx.gov/planning/
POSITION PROFILE
This Administrative Associate position will perform professional administrative functions related to the support of Department staff, programs, and procedures, and helps ensure City/Department functions are operating at a high level; operates within a team for core priorities, while also carrying out specifically-assigned administrative support tasks.

 Specific duties include:

• Performing multiple Department administrative functions, including Department Buyer (Purchasing) training, public notification, scheduling, correspondence, document handling/routing, data compiling/data entry, technical support requests, and customer service
• Providing quality customer support to internal and external customers by phone, email, and in-person
•  Participates in special projects or tasks, as assigned.

 DESIRED EMPLOYEE ATTRIBUTES
Specific Job Skills: Excellent written & verbal communication skills; strong attention to detail; demonstrated time management & organizational skills; excellent problem-solving and analytical skills; demonstrated ability to multitask; adapts well to changes; able to research and troubleshoot on their own; proposes new ideas and solutions.

Personality: Self-driven, results-oriented with a positive outlook, and a clear focus on high-quality customer service. A natural forward-thinker who critically assesses own performance and has an aptitude and desire to learn new competencies and skills. Able to prioritize individual projects/tasks, while also working on shared responsibilities within a team.

WORKING CONDITIONS
The position is physically comfortable; requires stooping or bending. Occasional lifting, such as three or four reams of paper or books (up to 20 pounds or an equivalent weight) may be required. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS: 

Requires a Bachelor’s degree in Business Administration, Liberal Arts, or a related field.

EXPERIENCE REQUIREMENTS: 

No experience is required. 

Professional administrative experience may be substituted for the above education requirement on a year-for-year basis. 

LICENSE REQUIREMENTS:
None.

PREFERENCES

Preference will be given to candidates who can demonstrate experience with:

• Excellent written & verbal communication skills
• Strong attention to detail;
• Demonstrated time management & organizational skills;
• Excellent problem-solving and analytical skills; 
• Demonstrated ability to manage multiple projects under tight deadlines; 
• Adapts well to changes; Demonstrated success working with diverse clientele.

**Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**  

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED

Department may administer skills assessment test.

SAFETY IMPACT POSITION Yes 

If yes, this position is subject to random drug testing and if a promotional position,   candidate must pass an assignment drug test.

SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well   as the pay rates of other employees in this classification. The salary range is:

Salary Range – Pay Grade 13

APPLICATION PROCEDURES 
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during the active posting period. Applications must be submitted online at: www.houstontx.gov. 

To view your detailed application status, please log in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-394-0661.

If you need special services or accommodations, call 832-394-0661. (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of the information provided.

EOE Equal Employment Opportunity
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.