AVP, Pharmacy – TMC- Memorial Hermann

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job SummaryThe Associate Vice President, Pharmacy – TMC is responsible for managing pharmacy operations of Memorial Hermann – Texas Medical Center (TMC), Children’s Memorial Hermann, and TIRR Memorial Hermann Pharmacy Departments. This position provides leadership, direction, and oversight to Pharmacy Operations to these campuses while functioning in a matrixed reporting relationship with System Pharmacy. The Associate Vice President, Pharmacy-TMC is responsible for the planning, implementation, direction and supervision of all aspects of personnel, budget, performance improvement, education, and policies/procedures for pharmacy and automation technology projects to achieve maximum operating efficiency and effectiveness within budgetary constraints. This position collaborates with interdisciplinary teams to ensure the delivery of high-quality pharmaceutical care and optimize patient outcomes.

Job Description

MINIMUM QUALIFICATIONS

Education:  Bachelor's degree in Pharmacy

Licenses/Certifications: Licensed by the Texas State Board of Pharmacy

Experience / Knowledge / Skills:

• Seven or more (7+) years of leadership or management experience, preferably in hospital-based pharmacy – acute care.
• Experience in an academic medical center and/or pediatric hospital preferred.
• Ability to solve problems, establish trust and credibility and deal effectively with a highly matrixed, rapidly changing environment.
• Strong organizational, analytical and communication abilities
• Understand key business, management and financial planning principles.
• Ability to work collaboratively to achieve established goals.

PRINCIPAL ACCOUNTABILITIES

• Provides leadership and direction to TMC Pharmacy which includes Director of Operations, Director of Purchasing/Contracting, Director over the Children’s Hospital and manager over rehabilitation facility.
• Collaborates with area schools of pharmacy to develop and maintain strategic partnerships.
• Leads pharmacy residency programs to support the mission of an academic medical center.
• Accountable for managing people, setting direction, and deploying processes and resources in coordination with campus leadership and System VP of Pharmacy.
• Accountable for Pharmacy operations within the scope of the campuses which includes departmental operations, and pharmacy processes and programs while functioning in a matrixed reporting relationship with System Pharmacy.    
• Adapts and executes functional and departmental business plans and contributes to the development of functional and departmental strategies.
• Evaluates operations on an ongoing basis, utilizing the principles of continuous process improvement.  Develops, implements, checks, and retools action plans to address variances and improve efficiency.
• Assesses, evaluates, and ensures the competent delivery of pharmaceutical services and provision of drug related information to inpatients and outpatients according to the needs and age of the patient.
• Identifies staffing needs. Selects, trains, mentors, evaluates, and counsels staff as appropriate.
• Establishes scope of services and develops annual implementation plans which contribute to organizational strategic objectives. 
• Communicates with staff and promotes staff ownership in problem solving and participation in operational decision-making. 
• Prepares annual budget, controls and reduces costs, forecasts operational needs, and reviews expenditures to ensure budget limits are not exceeded.
• Serves as a positive role model to staff, ensuring that customer service is a priority.
• Remains visible and accessible to physicians, seeking input and feedback on services, medical staff bylaws, and policy/procedure changes.
• Stays up to date on new developments in healthcare, incorporating innovative systems of delivery while complying with all regulatory and licensing agencies.
• Participates in the development of hospital marketing and business plans to enhance resource allocation, centers of excellence, and product lines.
• Participates on hospital quality improvement teams and other committees as assigned.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
• Other duties as assigned.